FlexRadio Power Genius XL utility missing

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  • Updated 1 month ago
Today I came in and had no Power Genius XL utility on my windows 10 screen. I restarted it and it shows no radio in the system. I can take the amp out of standby at the amp all works fine. I have reset everything amp, radio, computer, router still no change. Any ideas out there or is this a new windows 10 thing.
73s Dennis KM6DF
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Dennis Daniel KM6DF

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Posted 1 month ago

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Richard

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Dennis.... Sorry I use System 7 and have or had "0" Problems.  Based on what I have read from others on other issues I.E. DAX, CAT Issues with Windows 10, I can only imagine that some Upgrade took effect and treated those programs as obtrusive and have isolated or deleted them.  I am not a System 10 fan and have no direct knowledge of that system.  I can only guess that something like that has taken place.  Good Luck

Richard - N4RWG
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Dan Quigley N7HQ, 4O7HQ, Service/Support Manager

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The PGXL emits a discovery UDP broadcast packet on the subnet to port 9008.  The PGXL Windows utility requires that the local firewall allows that UDP port for the PGXL Utility. 

Please keep in mind that Windows offers three firewall profiles: domain, private and public. The domain profile applies to networks where the host system can authenticate to a domain controller. The private profile is a user-assigned profile and is used to designate private or home networks. The Guest or public profile applies to public networks like at hotels, coffee shops, etc.   

Network profiles are assigned on an interface by interface basis and I've seen where sometimes a Windows update or other system change can alter the network profile.  This can create symptoms like the one reported here.  The best advice is to check both the network profile and the firewall settings.   Sometimes Windows 10 can hide the network profile settings too.  Here is an article that will help if that happens. https://www.thewindowsclub.com/option-to-change-network-public-to-private-missing

Best,

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Dennis Daniel KM6DF

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Thank you it was changed to public some how and I moving it back to private and it fixed it. running fine now.

73's km6df
Dennis
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KF4HR

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Dennis - did you receive your PG-XL recently?
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Dennis Daniel KM6DF

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About 6 months ago and I love it I can use it remotely with my 6500