FlexRadio 6700 Ethernet damaged by lightning

  • 1
  • Problem
  • Updated 4 years ago
  • Acknowledged
I had my FlexRadio 6700 damaged by lightning, it was off to the antenna but off the Ethernet interface looks like it's not worked does not light the link LED on the back and on the Internet Router. I also had to change the internet modem because it was damaged also commonly.
someone has an idea how I can solve the problem?
I'm in Brazil !
Photo of Ana Carla Silvy

Ana Carla Silvy

  • 7 Posts
  • 1 Reply Like
  • frustrated

Posted 4 years ago

  • 1
Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

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Official Response
The radio will need to be sent in for service.  Lightning damage can cause multiple cascaded failures and weaken components.  It really needs to be checked out at either or German or US service centers.  I have changed this post to a problem topic and converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution.  If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.