FlexControl with v1.4.16

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  • Question
  • Updated 3 years ago
  • Answered

With v1.4.16 I have to start SmartSDR two times to get the FlexControl to work. I down grade to v1.4.11 and it works like it should. In v1.4.16 this only happens when I shutdown the computer and 6300 and power supply. If I leave the power supply and radio on  the FlexControl works first time when I start the computer. Anyone else seeing this? The FC shows up in Device Manger every time. I double check it before I state SmartSDR for the second time.

Thanks for helping

Terry

K7NY

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Terry Tankersley

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Posted 3 years ago

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Tim - W4TME, Customer Experience Manager

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Official Response
We are aware of this issue.  It does not seem to be related to the FlexControl driver or Windows and its crazy interactions with all things USB.  And it is intermittent which makes it hard to find root cause.

We believe it has something to do with how SmartSDR is detecting the presence of a FlexControl that is connected to your PC.  We investigated it yesterday and will continue to look into it next week.  At this point restarting SmartSDR or possibly disabling and re-enabling it in the Setup is how to mitigate the issue.