Flex not making promised deliveries?

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  • Updated 5 years ago
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Got delivery status from Matt that my 6300 would ship last week but have not received any communications since. No word from anyone why it did not ship. Hopefully thay did not charge my credit card
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Richard W2FBS

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Posted 5 years ago

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Gerald - K5SDR, Employee

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Official Response
There is some good news and some bad news.  The good news is that we sold a lot of FLEX-6300s.  The bad news is that we sold a lot of FLEX-6300s.  

The good and bad news is that we sold out our May forecast in the first few days after announcement.  The good news is our manufacturing partner has pulled in the June and July forecast and began flowing radios from those builds yesterday.  

The really good news is that if you have your order on the books as of today, Greg is contacting you this evening by email with your estimated ship date.  The other good news is it won't be too long.

We sincerely apologize that the huge success of the FLEX-6300 launch has caused delayed deliveries.  Our manufacturing partner is literally working overtime to move in your order and making great progress.  Thanks so much for your patience while we work through the backlog.

73 Gerald