Credit card in hand, I called Flex today to ask a couple of quick questions and order a 6400M. They were too busy to talk to me, so I gave them my number. After two hours of no response, I called again, as I had to leave pretty soon. No dice. No one there to talk to a mere customer. I cannot believe these people do business this way. Unbelievable. No wonder foreign companies are cleaning our clocks. This never happened to me with Yaesu or Kenwood.