SmartSDR Software Upgrades and Licensing
- All FLEX-6000 Signature Series radios are shipped with the latest major version of SmartSDR software.
- Each major version of SmartSDR comes with free updates and maintenance releases for the life of that major release.
- After a new major version of SmartSDR is released, maintenance releases for earlier versions will be provided free of charge on an as needed basis.
- The choice to upgrade to the next major version of SmartSDR is yours. Your radio will continue to operate on its current major version of software as long as you choose.
- Each major release of SmartSDR (v1.0, v2.0, v3.0, etc.) will have an associated license fee (currently $199.00 USD plus applicable tax).
Your FLEX-6000 Signature Series SDR comes with a version of SmartSDR software that will operate your radio as long as you want. Period. We will continue to make improvements and fix instabilities (aka “software defects”) in that major version. At some point in the future, we will release a new major version of software and offer it for sale. It’s up to our product management and amazing engineering teams to come up with exciting new features and capabilities to convince you its worth upgrading to a newer version. In the meantime, we’ll work hard to make sure your existing software version remains stable and functional. (Note that anyone who purchased additional years of “Flex Advantage” when they purchased their FLEX-6000 Signature Series radio will be credited for that many major SmartSDR software version releases.)
The simple way to think of our SmartSDR software licensing policy is that it’s similar to the Microsoft® model – When you buy a complete PC you receive the current version of WindowsTM. When Microsoft comes out with a new version of Windows, you get to decide if you want to upgrade. In the meantime, bug fixes and maintenance releases will continue as needed for the existing versions.
We will support SmartSDR through all of our in-person, online, and distributor channels in the same way we do today with our other products without any restrictive time limits.
There are just to many things wrong with you comment about the sophistication of SSDR, I don't know were to even start.
I did not need you to explain the update procedures as I understand, and you need to realize not all are as stupid as you believe in your arrogance and belief that only you are right. You are obviously incapable of rational discussion.
After V2.0 the radio becomes outdated unless you pay. Maybe performance will not suffer but the feature set will not be available to many at this high price. Maybe $199 is not a lot to you but it might be to others. Sorry but smartSDR is no OS level program no matter what you believe and should not carry an OS price.
If one decides not to purchase a feature set, it does not make the system out dated. Some of the upcoming features may not interest some people, and others may find them useful. Remember these are features well above the normal operation of the radio.
In some ways SSDR is far more complicated to write then Windows software. But it is a big discussion on that and better that maybe Steve at Flex could explain without losing us.
Thanks for your time and 73
Hope this helps to present a more favorable outlook to the FLEX upgrade program.
But up to you,,your comments on deep pockets make little sense.
Many of you guys just dont read or understand.
My view is just this simple.
Is a software update to Ham equipment worth $200?
If a new release comes out (I know I do not have to buy it) but if there is one feature I would like and 20 I would not is it worth $200?
Are all operational bugs of the current software supplied when I bought this radio going to be fixed or do I have to pay $200 for those fixes?
Why was this not made obvious when I purchased this radio and I had to find out later?
So my question is why so expensive?
Comment about deep pockets means many hams (like me) stretch their radio budget to buy one of these radios. Now to get new features they need to spend another $200 per new software release level. For guys that dont have unlimited money this will prevent them from ever getting the latest and greatest versions. They may see features available that they would love to have but cant justify the expense. I frankly would like to have the latest software to run my radio and the latest features. I feel left out like many will who cant justify $200 bucks to get it.
Remember guys not everyone has unlimited ham budgets. They dont want to feel like second class ham citizens because they can have the features on their radio they want.
Let me state again I KNOW I DONT NEED TO BUY IT. I UNDERSTAND! But what if I want to and cant afford it. I know you dont care about guys like us!
I am on fixed income and 200 for coax is hard for me too. Guess I cant be a ham because I do not have lots of money. We do the best we can with what we have. Guess your saying only people with lots of money can own a Flex.
I will agree with you that Flex is an expensive radio. I also have to say that it Is one of the best or in my opinion the best radio on the market. Many people who have purchased one will have the money to upgrade the software and get the new feature sets that are offered in the future. Some will decide that the radio already does everything they want it to do and will not purchase the software upgrade. I'm also sure there will be a few that just don't like the fact that the updates aren't for free and they will sell their radio and get something else.
I hope you don't get discouraged and are able to sit back and enjoy your new rig. The 6x00 is an amazing piece of equipment. I feel really fortunate to live in a time in history where I can enjoy such things. When the next full software release is offered by Flex, I will evaluate the features and decide if it is for me or not. Either way, I hope I can continue to enjoy the radio I have for many years to come and I hope you can too.
If I decide to skip a version and when the next version comes out I decide I like it. Will I have to buy the previous version to qualify for a later version?
I bet if Flex was to publish a short list of features they are planning on, it would spark a lot of interest, understanding that many features are not even thought of yet.
SSDR has been out for several YEARS now with NO SUBSCRIPTION FEE. ALL UPGRADES, BUG FIXES and NEW FEATURES for the past few years have been FREE.
So what is all this whining about? I think there is a lot of confusion in the minds of people that somehow think that there will be a fee for bug fixes and existing feature improvements. There will not be a fee for these.
V2.0 which likely will not be coming until sometimes late this year or early next year is supposed to be the version that will add a NEW Capability called WAN, Right now if you want to add WAN to any other radio you have to spend far more than $200 so if anything @$200 WAN would be a bargain.
Yes $200 is expensive if you are on a fixed income... it would mean drinking one less inexpensive beer a day for a year....something many of us would not like to contemplate. But then you make choices... more beer or the WAN feature...
Norm can see both sides of an issue and comment honestly. These other guys will defend Flex to their death. Flex is an OK company (Ask the 5000A an powerSDR users and see what they think) .The hardware is super and the radios work great. I have learned that in future posts or questions who to ignore and who to listen too.
Thanks Norm and some others for objective answers. The others have hit my brick wall filters.
This is my last post on this issue as it an effort in futility.
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