Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, and Tuner Genius Software?
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Flex Customer Service has been outstanding in helping me resolve my problem.
Ron WD5FUN
Member ✭✭
Was having a problem with interrupts and restarts on my 6400M so Tim started a help ticket to help resolve my problem. It took several days to identify the problem, but Tim was right there with me several times a day for several days. We found the problem and my 6400M is performing like the great radio I hoped it would be. It is really refreshing to work with a company who has people in their customer service department who actually care. Thanks Flex for a great radio and great customer service.
2
Comments
-
I agree with you Ron. The community is also a great place to get info. Working on my rebooting thing now.
1 -
You're very welcome, Ron. Thanks for the kind words.0
-
Inquring minds want to know ... so what was the problem causing it?0
-
A bad cable in the network was causing the radio to intermittently drop connection with the Front Panel
0 -
Thanks!0
Leave a Comment
Categories
- All Categories
- 244 Community Topics
- 2.1K New Ideas
- 481 The Flea Market
- 7.1K Software
- 5.9K SmartSDR for Windows
- 132 SmartSDR for Maestro and M models
- 331 SmartSDR for Mac
- 243 SmartSDR for iOS
- 222 SmartSDR CAT
- 162 DAX
- 348 SmartSDR API
- 8.5K Radios and Accessories
- 6.9K FLEX-6000 Signature Series
- 746 Maestro
- 41 FlexControl
- 836 FLEX Series (Legacy) Radios
- 722 Genius Products
- 388 Power Genius XL Amplifier
- 250 Tuner Genius XL
- 84 Antenna Genius
- 225 Shack Infrastructure
- 150 Networking
- 366 Remote Operation (SmartLink)
- 120 Contesting
- 580 Peripherals & Station Integration
- 114 Amateur Radio Interests
- 805 Third-Party Software