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Need the latest SmartSDR, Power Genius, and Tuner Genius Software?
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Flex Control does not work
Paul Burton
Member ✭✭
I am running a Flex 6300 with SSDR 1.3.8 on a Windows 7 machine. I just received a new Flex Control and am unable to get it to work at all. I killed SSDR, CAT, and DAX and then plugged in the control to a USB port on my computer. The driver installed fine. I then restarted the software and nothing worked. I noticed that Flex Control was assigned to the same Com port at SSDR, so I reassigned it to a high-numbered port and rebooted. I'm still having no luck to get it to work. Device Manager shows one physical com port, 4 com ports assigned to SSDR, and the one Com port assigned to Flex Control. No other com ports are assigned. I've tried this on several USB ports on the computer. I'm not sure where to go from here. I opened a support ticket but haven't heard anything on it. Any suggestions?
0
Comments
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Did you "turn on" the FlexControl in SmartSDR? (Embarrassed to confess why I know the control can be turned off... took me a while.)
73
Steve
K9ZW
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Paul,
Go to upper left corner of screen and click on settings, then click on radio. Check that Flex Control is Enabled.
73,
Tom
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OK, Tom. Thanks for that info. I missed seeing that flex control could be enabled/disabled. Now it seems to work fine. Tim, I'm not sure why my submission of a help desk ticket was not sent, but it seems that the problem is resolved. Thanks.
Paul0
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