Flex 6400M Backup SD

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  • Question
  • Updated 1 month ago
It appears Flex6400 series radios boot from an SD card.  As we all know SD cards can fail.  Has anyone ever backed one of these up?  Does Flex make images available in the event of SD card corruption or failure? 
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Dave

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Posted 4 months ago

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Bill -VA3WTB

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In the early days when the new radio started to come out there were a few were the SD card failed on the customers. After a Help Desk Flex was able to determin the problem. They sent the customers new SD cards and the customers replaced them on site.

I know these SD cards are not the same ones we buy at the stores, these cards are a very heavy duty card that will read and write much longer then the cards we all use in our devices.

As for backup on site, I'm not aware of anything,,yet.
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Ted VE3TRQ

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Now that’s a really good question! The configuration is easily backed up with SSDR on a computer, but what about the software that runs the radio (and the “M” interface)?
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Mack McCormick, Elmer

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Dave,

Please do not back up your SD card. You will likely void your warranty. 

If you have a failure under warranty then Flex will handle all repairs. Out of warranty then the cost of repair is very reasonable if it is a SD card failure.

73,

Mack
W4AX
Alpha Team
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Ted VE3TRQ

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The SD card is probably not easily accessed, but how can backing up an SD card void a warranty??? I use SD cards for Linux and Windows systems all the time, creating copies at will, including touching up partitions as necessary.
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Dave

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Thanks Mack, Was not attempting this, was just inquiring. 
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Dave

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I work in IT and we have cards in commercial equipment fail from time to time. Sometimes things just get corrupted.   I think it would be great (especially for those with radios out of warranty) to be able to have access to or have the ability to make recovery images for their radios.  Just something I was pondering, food for thought.  
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Craig Williams

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I would like to see a response from Flex on this issue.
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Volker Geith

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Hi all,

just thinking the same. Clone the card 1:1 (like a hdd / sdd) should work, why not?+

Volker, DL4RCE
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Volker Geith

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Hi all,

I bought a new micro SDcard with 2GB of storage. I did an image of the internal SDcard and saved it locally (Win32DiskImager, used it on a 64Bit Windows10 machine). After that I wrote the image to the new 2GB storage. Re-installed the new SDcard in the Flex and it booted up exactly the same way and in exactly the same time, abt. 55sec.

So now I do have a backup SDcard and the image locally if something happens. Costs were about 20USD for an 2GB SDcard and an USB micro SDCard reader.

I am satisfied :)

If you have any questions, feel free to ask.

Regards

Volker
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Mark WS7M

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I think Flex will need to weigh in on the warranty voiding...

I would image the card personally because in my experience these things happen Friday night at 4:30pm before Field Day.

Mark
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Dean Davidson

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If it's that easy to backup I dont see the problem but I will wait until warranty is out but you would think if it corrupted flex would send an image for us to image a card instead of having to send the entire radio back in.
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Bobby

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Where can I find the instructions for swapping out the sd card with a new one from flex, I would like to be proactive not reactive. Since my warranty is expired and apparently since the software provided is not covered under any warranty according to the manual I want to be prepared as well as I can be for the inevitable sd card issue, this appears to be the weak link in the system since its a brick without a working sd card.

Thanks!
Bobby
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Bill -VA3WTB

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To make this clear. There have been some cases of SD card failures. How ever in most cases the SD cards will last a life time and longer.
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Volker Geith

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Hi Bobby, I think there is no "official" guide / how-to available. It is not complicated but takes some steps. Currently I do not have documented it well enough in order to share, additionally I do not want to step on Flexes toes since I guess it is not supported.

73

Volker
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Bobby

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Thanks anyway I will figure it out.
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Volker Geith

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Can you give me your email addy?

Volker