Flex 1500 Unknown USB Device Error

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
I'm on the road and using my Flex 1500 portable.  This morning it stopped working and I noticed that I was getting this error in Device Manager: "Flex 1500 Unknown USB Device Error (Device Descriptor Request Failed)."  I also get a power state failure BSOD when I try to reboot with the Flex 1500 connected. I would appreciate tips on how to correct this problem.  Perhaps I need to uninstall and reinstall PSDR 2.7.2?  Or is there a simpler solution?  Thanks for any help you can give me.    
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Carl Jón Denbow N8VZ

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Posted 4 years ago

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Pat

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hi,
delete all FLEX in peripheral control
and it's good Idea to delete PowerSDR with a soft like Renovo uninstall
and run again powerSdr
sorry for my english
73's
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Tim - W4TME, Customer Experience Manager

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I have converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution.  If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.
Photo of  Carl Jón Denbow N8VZ

Carl Jón Denbow N8VZ

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Official Response
Tim, the problem was solved by a complete uninstall and reinstall. 73 de Carl, N8VZ
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Tim - W4TME, Customer Experience Manager

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Thanks for the update.  I am glad you got it working again.

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