Firewall preveted upgrade to 1.2.1

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  • Updated 5 years ago
I just wanted to pass along a problem I ran into in updating to 1.2.1 this morning.  I was able to update the firmware however, all panadapter displays were frozen.  After chatting with Dudley, I started eliminating items in my Windows 7 startup directory.  As soon as I came to the firewall program, The SSDR displays came to life.  In my case, it was System Suite Professional by VCOM.  Fortunately, the program allows exceptions for programs you want to run.
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Robert Watson

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Posted 5 years ago

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Tim - W4TME, Customer Experience Manager

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Yep, unconfigured or misconfigured third-party firewalls account for about 99% of the the connectivity issues with SmartSDR which is why there is a large section in the Release Notes Troubleshooting section about them.