Field testing

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  • Question
  • Updated 1 year ago
  • Answered
Just how long is the field testing going to take ?
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FRED W9TB

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Posted 1 year ago

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Tim - W4TME, Customer Experience Manager

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Official Response
Fred, the answer is field testing will conclude when FlexRadio feels that the product has reached a quality level where it can be released based on the feedback from our testing team.  This is no different than the quality process that we undertake when releasing software. It is challenging to quantify something like a specific time period when there are still a few unknowns to be known that come to light when our testing team puts the new product through a series of real-world use cases.

And I can honestly tell you that everyone at FlexRadio and I mean everyone wants nothing more than to ship you your new radio or amplifier as soon as possible.  It is our singular focus as it has been for the past months.  It is easy to give in to external pressures and relax your quality processes to meet an arbitrary ship date.  We want to provide the best user experience possible with our products and it is going to take just a little longer to achieve that goal.  We appreciate your patience.  Thank you.
(Edited)
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Clay N9IO

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Proud and elated to own one of these radio's Gerald.
Compliments and congratulations to you and your staff.
Merry Christmas and thanks for doing it your way.
Simply the best!
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Jim K4JAF

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Very helpful and informative post.  Many thanks and happy holidays to the Flex staff....
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Varistor

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@WD5GWY,

OMG, the owner feedback on the 7610, including from Rob Sherwood, is terrible! Can't believe it Icom would release a radio like this.

See it for your self http://www.eham.net/reviews/detail/13607
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Bill -VA3WTB

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Looks like they like the radio to me,,why shouldn't they?
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Varistor

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Yes, people do like the radio. James was trying to spread rumors to the contrary:
From posts I've seen elsewhere, it would seem Icom is having just this problem. Releasing before enough real world testing has taken place.

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