Field testing

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  • Question
  • Updated 2 months ago
  • Answered
Just how long is the field testing going to take ?
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Fred

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Posted 2 months ago

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Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

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Official Response
Fred, the answer is field testing will conclude when FlexRadio feels that the product has reached a quality level where it can be released based on the feedback from our testing team.  This is no different than the quality process that we undertake when releasing software. It is challenging to quantify something like a specific time period when there are still a few unknowns to be known that come to light when our testing team puts the new product through a series of real-world use cases.

And I can honestly tell you that everyone at FlexRadio and I mean everyone wants nothing more than to ship you your new radio or amplifier as soon as possible.  It is our singular focus as it has been for the past months.  It is easy to give in to external pressures and relax your quality processes to meet an arbitrary ship date.  We want to provide the best user experience possible with our products and it is going to take just a little longer to achieve that goal.  We appreciate your patience.  Thank you.
(Edited)