factory reset 6500

  • 1
  • Problem
  • Updated 2 years ago
  • Not a Problem
At the moment I have not been able to do a factory reset on my 6500 I have tried the power button for 5 sec but it always goes in to calibrate mode, tried recycling the DC power before switching on also. Want to reset as with new software update it won't connect.

Thanks

Andrew GM0UDL
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Andrew Cowan

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Posted 4 years ago

  • 1
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Alex - DH2ID, Elmer

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6500 OFF -> hold the OK button and press power ON -> RESET
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Klaus - DK7XL

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Andrew,

please open a helpdesk ticket.

Thanks,

Klaus
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Andrew Cowan

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Opened a ticket Klaus

Thanks

Andrew
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Lee Maisel

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UGH  I can't reset mine either.   IT CLAIMS to do so, but retains the call sign, so it's obvious nothing was cleared.
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Tim - W4TME, Customer Experience Manager

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Official Response
As per the FLEX-6000 Hardware Reference Manual.

With the radio powered off, press and hold down the “OK” button on the front panel of the radio. Momentarily press and release the power button to power on the radio.  Continue holding in the OK button until the front display counts down to 0, the power LED starts flashing white and the “CALIBRATING...” message is displayed, then release the OK button. Allow the radio to continue booting normally.

The callsign fields are not reset with a factory reset, along with some other radio specific data.  Only the profiles, persistence and waveforms are reset.

From your description, it sounds like the factory reset is working properly.
(Edited)
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Rich McCabe

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Is there any other resets beyond this?  A local ham I was talking to on 160 last night lost power while transmitting. Now the radio does not RX. But has speaker hiss and noise floor on the scope that is moving. The rig transmits and sounds fine but he is not seeing his TX waveform on his scope.
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Tim - W4TME, Customer Experience Manager

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That is the only reset that is available.  This issue sounds like a hardware issue to me and a HelpDesk ticket is in order.
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Rich McCabe

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Thanks Tim. He ended up filling out a help desk ticket this AM. Talking to his insurance company was well as it was during a storm and lightening near by.