Dolby Audio bug with remote

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
I can reproduce this issue 100%.

My laptop has Realtek audio drivers and Dolby Advanced Audio drivers. The latter loads with windows and it loads in an 'on' state - a state it HAS to be in for me to get reasonable audio out of my laptop's speakers. Connecting SSDR to my rig when the remote button is active (blue) turns this off every time. Connecting SSDR to my rig with it off leaves Dolby on, but it turns off when I activate remote.

I have also had occasions when I could toggle the Dolby state by clicking the remote button.

I think this is a new issue since 1.4.3 was released, but I cannot be sure.
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  • champion (Northern English expression)

Posted 4 years ago

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Photo of WA2SQQ


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The Dolby audio certainly sounds inviting, but where is it specified that the 6xxx series radios are Dolby compatible? When such irregularities arise, the first thing I do is to revert back to my PC's generic hardware configuration. Eliminating variables that aren't causing the problem, can often make the task of finding the cause much easier.
Photo of DrTeeth


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Sorry to say not a very helpful comment as I stated that a) The audio is too low to be of any use without it* and b) it is a VERY recent issue. No probs in the past 6 months running my Flex with DAX. I only switched to remote for my speakers in 1.4.3 so cannot say if the issue existed in 1.4.0 or not.
* I keep the volume on max in SSDR and adjust it on my PC. PLUS everything works fine with it on - the only issue is that SSDR keeps on turning it off.
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Tim - W4TME, Customer Experience Manager

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The issue ended up being Guy's Realtek audio driver.  A re-install fixed the issue.

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