Display not filled vertically

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  • Updated 10 months ago
I am using a Dell U2711 monitor with 2560 x 1440 native resolution. I am running Windows 10, 6400, and latest SSDR. The software fills the display fully horizontally but only 85% vertically. I thought it did fill the screen previously; I could be mistaken.

Using an Nvidia GeForce 9800 with latest driver and dual link DVI connection. 

The background image on the desktop fully fills the screen .

Any ideas out there?
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Geoff - AB6BT

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Posted 10 months ago

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Chris DL5NAM

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Can you show us the upper right corner of the SSDR window  (screenshoot)?

Did you click the tiny square ?

Chris

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Geoff - AB6BT

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I'm not sure what you mean by "tiny square".  Are you referring to the WIndows maximize/resize icon?

The situation is the same whether the window is maximized or resized. If maximized SSDR fills horizontally but is limited vertically. If resized I can drag SSDR to whatever width I want but the vertical limit remains.
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Geoff - AB6BT

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Surely someone must have a suggestion? I'm open to any ideas.
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Tim VE6SH

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I had this issue with a ASUS widescreen monitor after a Win 10 upgrade. I ended up  upgrading the video drivers  in the video card  and SSDR went back to filling the screen. You might also try setting the screen size at 125% and see if that works.

Tim VE6SH


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Geoff - AB6BT

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Thanks for the suggestion. I did try that but then the other apps that I'm running are also scaled up. It is a possible workaround but doesn't seem to address the actual problem.
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Tim VE6SH

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I have had Win 10 upgrades mess with the video drivers and not allow me to readjust SSDR to the full screen. Usually the card manufacturer will release an upgrade, but it sometimes takes a few weeks. 

Tim VE6SH
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Geoff - AB6BT

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I suppose that is a possibility. I'm hoping for a more proactive solution.
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Geoff - AB6BT

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This seems as though SSDR is not sensing the monitor resolution correctly. 
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James Whiteway

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I don't think SSDR senses the monitor resolution at all. That is usually the function of the OS and video drivers.
The OS should scale the application according to the monitor's native resolution and type of monitor. (4:3 or 16:9 being the most common)
I would, like others, suspect the video drivers.
James
WD5GWY
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Geoff - AB6BT

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You may be correct. Other applications that I have running fill the screen fully. That is why I'm thinking that there is some set of parameters in SSDR that defines the size of the window to draw.
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Michael Walker, Employee

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SSDR will do what Windows allows the application to do.  If other applications can do it, can you post a screen shot of both SmartSDR and some other application that does it correctly.  We don't have enough information to provide any useful response.

However, Tim VE6SH is very correct in stating that updating your video drivers may have an impact or even fix this as SmartSDR does not send data directly to the display.  It is managed by the video driver.

Mike
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Geoff - AB6BT

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Thanks Michael, I'll do that when I get home this afternoon. I have the latest Nvidia driver for the GPU. 
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Geoff - AB6BT

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OK, here are two screen shots. One SSDR and one LOGic9ic9.
(Edited)
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Jim Runge

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AS I recall I believe that SSDR is designed to run at 1920 x 1080.
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Geoff - AB6BT

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Where do I find that?

EDIT: SSDR fills the 2560 horizontal pixels.
(Edited)
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Jim Runge

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Tim said a year ago that our monitors should be able to do 1920 x 1200. Do a search for "best display resolution for flex"
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Geoff - AB6BT

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I don't see where 2560 x 1440 is precluded or not supported.
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Sergey Abrikosov

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I run 4k monitors with 3840x2160 resolution and using 150% scaling to make fonts bigger. 
I can make SSDR any size and it looks buitiful.
Sergey, KN7K
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Geoff - AB6BT

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So I'm still unclear as to the cause of my problem.
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Jim Runge

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So can't you grab the bottom of the ssdr screen with your mouse and just pull it down?
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Geoff - AB6BT

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Negative. It will not resize vertically down. I can drag it up but not down past where the bottom of the window is when maximized. 
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Dudley - WA5QPZ, Elmer

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Have you searched for new video drivers for your video adapter ?
Dudley
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Geoff - AB6BT

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As I mentioned, I have the latest Nvidia driver. I downloaded it on Sunday or Monday of this week.
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Sergey Abrikosov

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Geoff, you can try "right click" on SSDR icon, open Property, switch to Compatibility and try different Scaling/DPI settings. You always can revert back if it does not work for you.
It seems like it is "your specific" settings/drivers/monitor resolution that you have to figure out.

Sergey, KN7K 
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Geoff - AB6BT

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Thanks for the suggestion, I'll have a look this afternoon.

What is odd is that all the other applications I have running display correctly.
(Edited)