I have been having trouble with DAX ever since a Windows update a while ago. I religiously followed Neal’s instructions here:https://community.flexradio.com/flexradio/topics/most-common-fix-for-dax-driver-errors-in-windows-sp... but I still had some odd behaviour like missing ports etc.
Having decided to install CWSkimmer, I needed to use DAX IQ for the first time. When I tried to select it in the DAX application, I got a driver error. I had read Art’s post here: https://community.flexradio.com/flexradio/topics/dax-again and decided to perform a complete uninstall and re-installation of SMartSDR v2.4.9.
I followed Tim’s instructions ( https://helpdesk.flexradio.com/hc/en-us/articles/204975589-How-to-do-a-Complete-uninstall-of-SmartSD...) to the letter and uninstalled everything. I also uninstalled all the ghost DAX and COM ports using the instruction provided here: https://helpdesk.flexradio.com/hc/en-us/articles/200883925-Removing-Hidden-or-Ghosted-Com-ports
I rebooted and performed a reinstallation. After installation, I rebooted, powered up my Flex 6700 and tried to start SmartSDR. I received a message saying that SmartSDR CAT requires the FlexRadio Systems FlexVSP driver to be installed. So I tried another reinstallation which seemed to have worked. Why it had not installed FlexVSP the first time is a mystery.
After the second reinstallation, I was able to set all my CAT ports etc.up without error. However, I seem to be unable to use DAX at all! I still get a DAX Driver Error. I have checked on SSDR that I have DAX selected for Slice A, for TX and DAXIQ selected from the left hand menu. This is the error:
Looking in device manager at the Audio Inputs and Outputs, I see this:
Does this look right? I am unsure whether I am right back where I started with odd DAX settings as mentioned in Neal's post.
I followed the procedure here: https://helpdesk.flexradio.com/hc/en-us/articles/204017069-How-to-Manually-Re-Install-DAX-Drivers and manually reinstalled the DAX drivers. I still get the same error but now all my DAX stuff has disappeared from device manager!
Any advice would be very gratefully received - or should just open a ticket and get someone with more knowledge than me have a look at the configuration?