Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, and Tuner Genius Software?
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
DAX Fix for my PC with Win 10 1803
This is what I sent to Neal at Flex that resolved my problem with DAX errors!
Neal, I accomplish a fix to my problem by doing the following:
1. Uninstalled SmartSDR with Revo Uninstaller including Register items
2. Delete Register clean up with CCleaner
3. Restored Windows back to Previous Windows 10 version
4. Rebooted
5. Checked to make sure there were no DAX entries in Sound settings.
6. Re-installed SmartSDR.
7. Success
I was able to use SmartSDR v2.1.33 prior to this fix by not using DAX Audio RX 1 or DAX IQ RX 1 with my software programs. So I was not entirely out of service. I am glad that things are back to normal now. I have set my future WIN 10 upgrade installs on metered WIFI so I can decide when to upgrade and now I will examine the Flex Community first for comments or problems. Hi! Hope this helps others!
Roland NA5Q
Neal, I accomplish a fix to my problem by doing the following:
1. Uninstalled SmartSDR with Revo Uninstaller including Register items
2. Delete Register clean up with CCleaner
3. Restored Windows back to Previous Windows 10 version
4. Rebooted
5. Checked to make sure there were no DAX entries in Sound settings.
6. Re-installed SmartSDR.
7. Success
I was able to use SmartSDR v2.1.33 prior to this fix by not using DAX Audio RX 1 or DAX IQ RX 1 with my software programs. So I was not entirely out of service. I am glad that things are back to normal now. I have set my future WIN 10 upgrade installs on metered WIFI so I can decide when to upgrade and now I will examine the Flex Community first for comments or problems. Hi! Hope this helps others!
Roland NA5Q
0
Comments
-
IF...IF...IF you had only stayed with W7
1 -
You have me very very confused when you said you restored windows back to its previous version when you said you just got it working for 1803. Isn't 1803 the lastet version?
Jim, K6Qe
0 -
That’s a gamble too, I have seen the cookie crumble from all sides.... be it win 10, 7 or IOS have all in current operation.... software is a crapshoot, when one tanks I go to the other, at some point an OS or application patch fixes the issue and on rare occasions it’s a client hardware flash...0
-
My understanding and confirmed by Neal of Flex, is that if you are running Windows 10 Family---and even the other Windows 10--Microsoft decides when to upgrade your system--you have no control--when they decide to do it--they do it! WC3W Mark0
-
I restore to Windows version 1709 Jim. But I was able to operate the Flex but only using Dax 2 thru 4. DAX RX 1 was dead.
0 -
Well, right now the upgrade wants to occur again but is sitting on me to restart. I understand it will stay that way unless I receive an update that must be installed, such as a security update. Oh well, we shall see! 73
0
Leave a Comment
Categories
- All Categories
- 244 Community Topics
- 2.1K New Ideas
- 481 The Flea Market
- 7.1K Software
- 5.9K SmartSDR for Windows
- 132 SmartSDR for Maestro and M models
- 331 SmartSDR for Mac
- 243 SmartSDR for iOS
- 222 SmartSDR CAT
- 162 DAX
- 348 SmartSDR API
- 8.5K Radios and Accessories
- 6.9K FLEX-6000 Signature Series
- 746 Maestro
- 41 FlexControl
- 836 FLEX Series (Legacy) Radios
- 722 Genius Products
- 388 Power Genius XL Amplifier
- 250 Tuner Genius XL
- 84 Antenna Genius
- 225 Shack Infrastructure
- 150 Networking
- 366 Remote Operation (SmartLink)
- 120 Contesting
- 580 Peripherals & Station Integration
- 114 Amateur Radio Interests
- 805 Third-Party Software