I have just received my 6300 about a week ago. I have been having probelems get the DAX audio working. I am running 1.4.16 and getting driver error message
DAX Driver Error
---------------------------
An error has occurred while trying to open a DAX sound device. The following fault conditions may apply:
- The DAX driver may not be properly installed
- Another application has exclusive use of a Reserved DAX sound device
- The DAX sound device may have been manually disabled
If this problem persists, please submit a HelpDesk support request (http://helpdesk.flexradio.com) for technical assistance.
Now I have a help ticket in and have spoke with Dudley, but so far all the suggestions he has given me has not worked. I have uninstalled and re-installed drivers, rebooted computer, removed flex software and re-installed 3 times. Getting frustrated and about ready to send it back.
Harry WN2C
DAX Driver Error
---------------------------
An error has occurred while trying to open a DAX sound device. The following fault conditions may apply:
- The DAX driver may not be properly installed
- Another application has exclusive use of a Reserved DAX sound device
- The DAX sound device may have been manually disabled
If this problem persists, please submit a HelpDesk support request (http://helpdesk.flexradio.com) for technical assistance.
Now I have a help ticket in and have spoke with Dudley, but so far all the suggestions he has given me has not worked. I have uninstalled and re-installed drivers, rebooted computer, removed flex software and re-installed 3 times. Getting frustrated and about ready to send it back.
Harry WN2C
Posted 3 years ago
Tim - W4TME, Customer Experience Manager
So Andrew, tell me what you did to get this software running with Vista? So far I have not been able to get DAX working. Was thinking I might put in a different sound card and shut down the on board card.
Rick,
It was a long time ago in a universe before SSDR when I got one of the first Flex1500s.
Vista had to be beaten into submission at every step, mostly with sound drivers but finally I won.
An upgrade to Windows 7 and everything just worked.
Ditch Vista. Get 7 or even 8.1 and 10. That should solve your problems.
Andrew
It was a long time ago in a universe before SSDR when I got one of the first Flex1500s.
Vista had to be beaten into submission at every step, mostly with sound drivers but finally I won.
An upgrade to Windows 7 and everything just worked.
Ditch Vista. Get 7 or even 8.1 and 10. That should solve your problems.
Andrew
