Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Dawn Patterson is a gem!

Options
Carl N8VZ
Carl N8VZ Member ✭✭
edited April 2019 in Maestro
Two times recently I have had orders from Flex that I needed help with to ensure they were shipped properly.  On one occasion I needed to change the shipping destination to my P.O. Box, and in the other I had to change the carrier.  In each instance, Dawn returned my email quickly and made the necessary changes in an expeditious manner.  Excellent customer service.  She's a real gem, and IMHO deserves a raise! ;-) -- 73 de Carl N8VZ

Comments

  • Lucas - W6AER
    Lucas - W6AER Member ✭✭
    edited November 2018
    Options
    I would fully agree! I have placed several orders for various things and she has always been a pleasure to work with. A+
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited April 2019
    Options
    Carl

    I work with Dawn all day long.  Her and Katie run flat out all day making sure everything that moves through the shipping dock is on track.  

    We couldn't have a better team there.

    Mike

  • N8SDR
    N8SDR Member ✭✭
    edited August 2018
    Options
    Met Dawn and Micheal both at Dayton this year, Dawn took time while there to check the status of my order and they were very busy, a few days later when I got my new rig, Dawn even placed a note in it remembering me from Dayton and I couldn't tell you how many folks she met and talked with there it. She's has very good Great customer service skills.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories