Crash when changing Profiles work around

  • 2
  • Problem
  • Updated 4 years ago
  • Solved
As many had reported the radio will lose communications when changing profiles and crash which requires a restart of the radio I have had to power cycle the radio a couple of times. 

As a workaround I found that if I close all the pan-adapters (X in the upper right corner of each pan-adapter) and start with a blank screen (Gray Box) then load the profile I have far fewer crashes.   I currently have 17 profiles most of which have 4 pan-adapters some in the ham bands and some for short wave or utility listening... Marine, Aviation, NASA Test Range etc... I cycled through all of these with out clearing and crashed 90% of the time I went through them twice by exiting all the pan-adapters and then calling the profile and only had 1 failure.  

This is with a 6500 if others would test this it may be away to avoid the crashes. I think I saw reports from all 6000 radios except the 6700R 

I wasn't sure were to post this as it's not a Question, Idea, Praise or Problem but the workaround was developed from a problem so I posted it there.

Dan --- KC4GO
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Dan -- KC4GO

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Posted 4 years ago

  • 2
Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

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Official Response
This issue has been addressed in the upcoming SmartSDR v1.4.
Photo of Dan -- KC4GO

Dan -- KC4GO

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Yea I know read the community, but found this worked well for me and thought I would share the workaround.  Having worked in the cellular world from the beginning I found that workarounds were a way of life with all new technology :)  As a user I can be part of the problem or part of the solution, I prefer being part of the solution...
Thanks for all you do,
Regards Dan --- KC4GO
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WH6HI - Pat

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Tim thanks for reporting on the issue, glad it is being taken care of.