Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Corrupted DAX Driver?

Carl N8VZ
Carl N8VZ Member ✭✭
edited January 2020 in FLEX-6000 Signature Series
I installed 1.4 after uninstalling my previous SSDR installation.  Upon first install attempt a I got an error message about the DAX drivers not installing correctly.  I reinstalled but didn't get that error message again.  Now, however, I find I can hook up digital mode software with CAT control and PTT FB, but I am not getting an audio signal through to the software.  Audio does show up on the DAX control panel, but apparently it stops there.  I tried both WSJT-X and Airlink Express and I get the same issue, so I believe the problem is with my DAX drivers and not the third-party software.  What should be my first line of attack here?  Do another complete uninstall and reinstall?  Please advise.  Tnx & 73 de Carl, N8VZ

Comments

  • Carl N8VZ
    Carl N8VZ Member ✭✭
    edited June 2018
    Still waiting for a reply.  Can anyone offer insight on this problem?  Thanks.
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited January 2020
    As per the instructions in the Release Notes, you should have submitted a HelpDesk ticket for support.  Sorry I missed you post among the 90,000 that have come through in the past 4 days.

    I have converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution.  If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.
  • Carl N8VZ
    Carl N8VZ Member ✭✭
    edited June 2018
    OK, thanks.  I thought that perhaps another user could help, before I submitted a HelpDesk ticket.  Thanks for doing it for me! :-)
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited December 2016
    I should be able to get this resolved today.  Just reply back to the the HD ticket.  It should be in your in-box

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.