Comment on SmartSDR 2.0

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  • Updated 12 months ago
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My problem is NOT the fault of FlexRadio but rather the less than ideal internet connection I have.  I bought SSDR 2 with the idea of being able to use the remote capability.  Unfortunately, my internet is simply not up to the level necessary for reliable remote operation.  I only wish that Flex had suggested some tests to run BEFORE purchasing so that one could determine if the quality of internet service would permit reliable remote operation.  Had that happened, I would have been able to save $200.  I am still very happy with my 6300.  It has the best receiver I have ever used in my 44 years of hamming.  I also look forward to improvement (and a few new bells and whistles) of the software in the future.
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Andrew Thall

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Posted 12 months ago

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Reggie-k6xr

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I am switching ISP provider to solve my problem. Is that a possibility for you as well?
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Chris DL5NAM

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Andrew, the needs for internet bandwidth are written in docu/flyer.

So it was up to you to check b4 you buy. And you the only one who knows what limitations your internet at home.

But SmartLink is not the only new in V2.0

73 Chris
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Andrew Thall

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I agree with you that the need for bandwidth is documented
A link to a good test program site that would have shown whether the internet service was sufficient would have been helpful. I am an “appliance user “ and I really don’t know much about networking and internet details.
I also agree with you that smartlink isn’t the only benefit of SSDR 2.0. However, the receiver improvements are being made to SSDR 1.9 — albeit at a slower pace.
73
Andy k2oo
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John - K3MA

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Andy, there have been several threads regarding testing internet bandwidth.  Some came from the pre V2 setup with a VPN and some in preparation for V2.  I remember several and here is a link to one in particular.
https://community.flexradio.com/flexradio/topics/getting-read-for-smartlink-test-your-upload-perform...

Evidently you did not see these on the forum or did not recognize them as useful at the time.

I post here not to be critical of your issue but rather for reference to others whom might be thinking about upgrading to V2 and would like the same information.

John
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Andrew Thall

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Obviously I missed that posting.  I'm certainly not being critical of Flex at all.  When I learned computers, they didn't have keyboards or screens.  Networking and Internet is still a mystery to me as to how they work.  Oh well....It would be helpful for future buyers of the software to have that link -- or a similar link mentioned on the Flex site itself.  Not everyone is familiar with this Community.  I was just mildly venting my frustration -- nothing more.  Thanks to all who replied.
73
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Peter K1PGV, Elmer

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Mr. Thall raises a good point, I think. A little FlexTest program, that tested both bandwidth and latency and whatever else Flex finds is important to remote support, might be a good thing to have to allow potential users to evaluate the viability of their connections.

Peter
K1PGV
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Tim - W4TME, Customer Experience Manager

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www.dslreports.com will do this
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Ria - N2RJ, Elmer

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Steve K9ZW, Elmer

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I know we are talking different levels of software investment, as some of our professional software has a sort of "sniffer/ferret" app one can download and run to pre-check configuration suitability before buying or doing an upgrade.

This stuff is "office-staff simple" rather than techie focused.

There could be a potential benefit to having something simple available for SmartSDR/SmartLink.

I'll come back later with some other simple-form ideas as my supporting older hams with the present software has been a bit more challenging - largely to do with their technical level & familiarity being less than the opportunities the present software GUI gives them.  Some color/contrast/visibility issues as well. 

All best and 73

Steve K9ZW

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Norm - W7CK

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If you don't mind having a computer at your station, I highly recommend using RCForb for remote operations.  You won't have the panadapter, but you will have highly reliable remote operations even when only a low bandwidth connection is available.   Both the client and server programs are free and work quite well with Flex radios.   I travel a great deal and can never seem to get SmartSDR V2.x Remote to work reliably.  I guess if I had great network connections at both ends it would be different, but I can never tell where I'll be and what speed connection I'll have.  RCForb seems to work every time.  I've even used it tethered through my phone on a 3g network from the middle east without issue.  Good luck.
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Ria - N2RJ, Elmer

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It may very well be that your network at the radio end is not sufficient for SmartLink use. I have no problems with SmartLink, not even over 4G LTE.  RCFOrb is a non-starter for me as they don't have an iOS client. 

Ria
(Edited)
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John - K3MA

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I support Norm W7CK's recommendation for RCForb and its use with low bandwidth connections.
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Steve - N5AC, VP Engineering / CTO

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Andrew, I don't think I saw anyone mention that you can substantially reduce the bandwidth with settings.  By lowering the panadapter and waterfall rates and using only one band at a time, you can take the bandwidth required from >2Mbps to something like 200kbps.  Have you tried lowering both of these rates (panadapter FPS and waterfall rate)?