change region

  • 2
  • Question
  • Updated 4 years ago
  • Answered
Hi ! I have flex 6300 how to change region on SDR 1.51
Photo of Jean Drolet

Jean Drolet

  • 95 Posts
  • 9 Reply Likes

Posted 4 years ago

  • 2
Photo of David Warnberg

David Warnberg

  • 683 Posts
  • 87 Reply Likes
Start everything up, radio and SmartSDR, after connecting click Settings across the top of SmartSDR, click Radio Settings, then second tab is Radio.... there is a Big Green button there next to Region that says "Change"  click it... it will ask you for a file for your region.. it needs a "turf" file for your region

What are you looking to do?  If you are truly in a region other then the one there you will need to contact Support and open a ticket for a corrected file for your region.

Good Luck,

David
Photo of DrTeeth

DrTeeth

  • 1687 Posts
  • 389 Reply Likes
When I contacted support for a backup TURF file, they said I should contact my retailer. I wonder where that leaves the 2nd or 3rd owner of a rig.
Photo of Jean Drolet

Jean Drolet

  • 95 Posts
  • 9 Reply Likes
i leave message but canada and usa same region. But my hour is +5h 
Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

  • 9186 Posts
  • 3542 Reply Likes
Guy - in the UK it is the responsibility of the distributor to apply the appropriate TURF so that the radio conforms to harmonized CE.  If they purchase the radio used and need a different TURF, all they have to do is submit a HelpDesk ticket.
Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

  • 9186 Posts
  • 3542 Reply Likes
Jean - I responded to both of your HelpDesk tickets this morning at 7:30a CT.  Canada and the US use the same TURF file since their transmit allocations are the same. 
Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

  • 9186 Posts
  • 3542 Reply Likes
Official Response
US and Canada use the same TURF file, so there is't one specifically from Canada.  You have the correct TURF file already.

This conversation is no longer open for comments or replies.