Cannot get DAX to work after updating from Windows 8 to 8.1.

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  • Problem
  • Updated 5 years ago
I have submitted a ticket on this but beginning to think that my problem might be unique. My 6500 has been working with no problem with the latest version of software with DAX. When I updated win8 to 8.1 DAX worked for 2 days and then failed. The 6500 is working OK but there is no DAX. Repeated attempts at uninstalling, re-booting and re-installing have not worked. Here is the lengthy event viewer report:
Log Name: Application
Source: Application Error
Date: 1/19/2014 6:52:05 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: OFFICEDELL
Description:
Faulting application name: DAXWPF.exe, version: 1.0.2.22, time stamp: 0x52b4eafc
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0bec20cd
Faulting process id: 0x13c0
Faulting application start time: 0x01cf15714c299d38
Faulting application path: C:\Program Files\FlexRadio Systems\SmartSDR Beta_v1.0.24\DAX\DAXWPF.exe
Faulting module path: unknown
Report Id: b282049b-8164-11e3-bf97-f4b7e20fbee0
Faulting package full name:
Faulting package-relative application ID:
Event Xml:

1000
2
100
0x80000000000000

636563
Application
OFFICEDELL

DAXWPF.exe
1.0.2.22
52b4eafc
unknown
0.0.0.0
00000000
c0000005
0bec20cd
13c0
01cf15714c299d38
C:\Program Files\FlexRadio Systems\SmartSDR Beta_v1.0.24\DAX\DAXWPF.exe
unknown
b282049b-8164-11e3-bf97-f4b7e20fbee0

Log Name: Application
Source: .NET Runtime
Date: 1/19/2014 6:52:05 PM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: OFFICEDELL
Description:
Application: DAXWPF.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at PortAudioSharp.PortAudio.Pa_GetDeviceInfo(Int32)
at PortAudioSharp.DAXAudio..ctor(Int32, Int32, Int32, Int32, UInt32, PaStreamCallbackDelegate, IntPtr)
at DAXWPF.AudioStreamViewModel.b__6()
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
at System.Windows.Threading.Dispatcher.Run()
at System.Windows.Application.RunDispatcher(System.Object)
at System.Windows.Application.RunInternal(System.Windows.Window)
at System.Windows.Application.Run(System.Windows.Window)
at DAXWPF.App.Main()

Event Xml:

1026
2
0
0x80000000000000

636562
Application
OFFICEDELL

Application: DAXWPF.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at PortAudioSharp.PortAudio.Pa_GetDeviceInfo(Int32)
at PortAudioSharp.DAXAudio..ctor(Int32, Int32, Int32, Int32, UInt32, PaStreamCallbackDelegate, IntPtr)
at DAXWPF.AudioStreamViewModel.<set_AudioStream>b__6()
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
at System.Windows.Threading.Dispatcher.Run()
at System.Windows.Application.RunDispatcher(System.Object)
at System.Windows.Application.RunInternal(System.Windows.Window)
at System.Windows.Application.Run(System.Windows.Window)
at DAXWPF.App.Main()

Bob
VE3ODR
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Bob

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Posted 5 years ago

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Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

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I have converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution. If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.

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