Can’t hear any stations with my Maestro

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  • Updated 5 days ago
Hey Folks, I just picked up a used 6500 and Maestro and I cannot hear any stations on air at all. Not even WWV. I’m a bit concerned. I can the background noise, that’s it. Any idea if it’s operator error?
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jeff grey

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Posted 1 week ago

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Rich

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You need to use powered speakers, there's no internal speaker. Did you try with the headphone jack too ?

Rich
n2ry - 6500/Maestro B
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WW1SS - Steve

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You do NOT need to use powered speakers with a Maestro. It has a built in speaker. Read his title to his post. Cant hear stations on Maestro
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Neal Pollack, N6YFM

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Hi Jeff:

Fairly vague question, but don't panic, there are lots of possibilites.
Have you been through the docs yet?
Is your speaker hooked to the 6500 speaker jack or the Maestro?
If hooked to the 6500, are you aware that it is not a speaker  output, but really
a line level output and needs an amplified speaker, like computer speakers.

Have you read up on the AGC-T threshold, the input attenuators, and the antenna switching?
It works very differently than a traditional superhet radio.

If switched to 20m during the daytime, do you see stations on the waterfall?  SSB, FT-8, CW
band-plan areas?

Have you tried not turning on the  maestro, and putting SmartSDR on a PC?

Let us know more details.

Neal
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James Del Principe

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are you saying you can hear the background noise or that you can see the background noise?
With headphones or powered speakers and having them selected and the volume turned up, now do you hear anything?

Next, no reception without some antenna. That is the next step.    So please let us know.  73, Jim
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Michael Walker, Employee

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Hi Jeff

You don’t say too much about your experience so I hope you don’t mind that I pass on a video that starts at the beginning but might help you with  

(Edited)
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WW1SS - Steve

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You need to go into the Maestro Menu then click on audio and set main audio out to Maestro.
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WX7Y

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If it's a used Radio, then the FIRST thing you should do is do a HARD reset so you aren't starting with some weird settings and it is the same as you would get from the factory. 
Then I would install on a computer if you have one the Latest version of SmartSDR that the Radio is licensed for (if your in doubt start with version 1.12.1) , Plug a set of Computer speakers into the Radio, then plug the Radio, Computer and Maestro into the same Ethernet router once the Computer see's the radio it may want to do a upgrade on downgrade. 

With the Antenna plugged into ANT port 1 see if it runs and you have a working radio.
After this you can turn off SmartSDR and fire up the Maestro and once you click on the SAME software version that is on the radio the radio should come up and work fine on the Maestro if all is well with the Radio and Maestro.

This is the best place to START in my opinion that will give you the least frustration and a SURE place to start so others can help you too.

73's 
Bret
WX7Y
 



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AH0U

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He says he heard noise so it’s not speakers... I wonder if you have selected an antenna???
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Ha Gei

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I also think so..probably connected to ant1  and last time pre owner used ant2 ???
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Michael Walker, Employee

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Jeff

How did you make out?  You had a bunch of ideas and we would love to help you out.

Mike

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jeff grey

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Not yet, I need to download the software to my laptop. I’ll try that next.
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WW1SS - Steve

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Go to 40m and tune to a station. See what the signal is. Propagation is not that great so you may not hear WWV very good.
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Ken Wells, Employee

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I notice in the picture above that the transmitter is set to ANT1 and the Receiver is set to ANT2.  Check which physical port you are connected to and make sure your RX antenna is selected correctly.
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Ken Wells, Employee

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I notice in the picture above that the transmitter is set to ANT1 and the Receiver is set to ANT2.  Check which physical port you are connected to and make sure your RX antenna is selected correctly.
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Ken Wells, Employee

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The BLUE is for RX antenna.  The RED is the Transmit Antenna.
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Michael Walker, Employee

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 Hi Jeff

I hope I am wrong, but it sounds like you are doing everything correctly.    AGC-T would be the one thing that could mess you up, but even then, you would still see some signals.

On the Maestro, Tap the Ant2 icon and make sure the RF Gain is slid all the way to the right.  

I gather you have eliminated the feedline and antenna issues and maybe have tested the feedline on another radio if you have one.

If that is all OK, then you may have a hardware problem with the radio.  Did you see it in operation before you purchased it?  Have you reached out to the seller?

Mike 


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jeff grey

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Hi Mike, I’m on the right ANT. I sent an email to the seller. No reply yet. No, I didn’t see it in operation. I may have to send it your way. What’s the labor costs for repair?
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Neal Pollack, N6YFM

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Jeff:

Did the seller list the unit as working, and did you use paypal (for good or services, not for friends or family)?   You may have some recourse.

Neal
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Pat - WH6HI

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What is the noise level you see?  If it is at -140 to -150 then there is no connection to an antenna on receive.  It may switch to proper antenna on transmit, but may be set to one of the two main outputs or RX1 input.  LoopA could also be selected and if there is nothing in the loop, no signal will be heard and be at the signal levels above.  Go to antenna and see what is selected.
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k3Tim

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Suggest trying the AM broadcast band (punch 1000 into the VFO).

GL // k3Tim/7
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Bill -VA3WTB

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Starting to sound like the protection diode in the Ant input