Can not connect to radio

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  • Updated 4 years ago
When trying to connect to radio I get "A Fatal Error Has Occurred  The Maximum Number of Clients has been reached.  It does show as availible on my list of radios.  
Flex 6700
SSDR 1.5
Windows 8.1
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Lawrence Kellar KB5ZZB

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Posted 4 years ago

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Tim - W4TME, Customer Experience Manager

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Are you running any other software that connects to the radio?
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Lawrence Kellar KB5ZZB

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No sir.  restarted radio and computer.  I got it to connect once more by pulling power.  Tried to connected shut down SSDR and restarted and could not reconnect
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Tim - W4TME, Customer Experience Manager

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If it still will not connect after the cold boot, please open a HelpDesk ticket so we can do some one-on-one troubleshooting.
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Lawrence Kellar KB5ZZB

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It seems to be working for the moment.  Will monitor.  These flex radios take a different set of troubleshooting skills.  tnx Tim
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Tim - W4TME, Customer Experience Manager

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Ok. I think you had a hung session and the cold boot (removing power) should have cleared it out. If it happens with any regularity something is going on that we will need to figure out.