Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Boot Error! My New 6400M worked for only 1 day

Bruce W6SFG
Bruce W6SFG Member ✭✭
I operated my 6400M for only one day ( on a UPS ) - did approximately a dozen on off cycles successfully then did the proper soft shutdown, but when I restarted the radio the next day it was inoperative. The red light was flashing 3 times (boot error) and there was a message on the screen that never went away that sail Please Standby...
VERY DEPRESSING :-(

Comments

  • Bill -VA3WTB
    Bill -VA3WTB Member ✭✭✭
    edited September 2018
    Will the radio do a factory reset,,perhaps start a help desk ticket right away...
  • Scott
    Scott Member
    edited September 2018
    I’ve only had my 6600M for 2 months and I”m getting this message every 10 to 15 minutes “ The radio selected is in use. Please try connecting again. “I hit the OK on the screen and it reboots or locks up and have to do a reboot. Now my front panel lights are blinking. Very depressing... they said there is a software issue that’s causing the Radio Selected problem, but now the radio is unusable. It happens way to offen! I didn’t get that message the first 3 weeks that I had the radio... it’s been getting much worse. image
  • Bill -VA3WTB
    Bill -VA3WTB Member ✭✭✭
    edited September 2018
    Then you too should open a help ticket for fast help.
  • Scott
    Scott Member
    edited September 2018
    Is that the same as submit a request?? If so I did.. Thanks
  • Elliot Skultin
    Elliot Skultin Member ✭✭
    edited March 2019
    Flex is extremely responsive to issues like this.  Help ticket will get you on the fast track.   I had a small issue out of the box and they jumped on it in short order.  It's a great company.  

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.