It has been suggested that my DLINK GO-SW-5g Ethernet switch may be the problem since all is well if the Maestro is directly connected to the 6500.
The switch has lines to the 6500, Maestro, router, and computer. I am looking for suggestions for a good switch to replace the DLINK.
I doubt that your problem would be with the switch unless it actually has a bad port. You might try using another port. Or you mighty try connecting to the router directly to rule out the switch as being the problem. My experience with the Maestro has been that I am always better off using an Ethernet connection and not WIFI. I am actually in Florida now and have been remote controlling my 6500 at home in PA for about a month. It has been working very well. I also have ability to remotely turn the 6500 off and on as needed.
Obviously, I am not using WiFi,
I may try the direct connections to the router for both the 6500 and the Maestro, but it is an intermittent problem and may take a few days to see if it shows up. I would have to drape cables across the living room for a couple of days. That may not be popular....
I take it you can't suggest a switch.
On another note. Yesterday I did tests on Maestro looking at my dropped packets and saw poor quality when running maestro on long ethernet cables. I placed Maestro and Flex6300 behind same router using short cables and packet loss was zero for over 30 minutes.
Make sure distance between both devices are short. And make sure all connections is over a gigabit switch and routers with gigabit ethernet ports.