APPCRASH

  • 1
  • Problem
  • Updated 5 years ago

Got this error message and SSDR had to be shut down and restarted. Also powered down the radio (6700... took ~30seconds) and restarted it.


Any ideas and help are appreciated.


Problem signature:

Problem Event Name: APPCRASH

Application Name: SmartSDR.exe

Application Version: 1.2.1.49

Application Timestamp: 53611ffa

Fault Module Name: clr.dll

Fault Module Version: 4.0.30319.18444

Fault Module Timestamp: 52717e84

Exception Code: c0000005

Exception Offset: 0019ff59

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1033

Additional Information 1: f808

Additional Information 2: f808516e6c707f824f162c986fe8ece3

Additional Information 3: faf6

Additional Information 4: faf65f5ba5b3e4e35225d03eee8a8df1
Photo of Jerry - W2TXB

Jerry - W2TXB

  • 87 Posts
  • 17 Reply Likes

Posted 5 years ago

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Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

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This error indicates that a component of .NET 4.0 (clr.dll) is what actually crashed when recovering used memory (garbage collection).  I would recommend running Windows Update first and install all OS updates.
Photo of Jerry - W2TXB

Jerry - W2TXB

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I had done all the updates on 4/30/2014 (following a re-install of Windows 7), including the .NET 4 and 4.5.1, and the log shows they installed successfully at that time, as did everything else. The only other update was for the security bug in Internet Explorer 11.

Just for the heck of it, I ran Windows update three times during the past hour; on the third run, it picked up a security update (KB2835361), but that was all. I installed that and rebooted the PC and the radio (with power disconnect/reconnect). So far, so good; I will keep an eye on it