Anyone see this issue before?

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  • Problem
  • Updated 3 years ago
  • Solved
Booted SSDR this morning.  Software started a usual.  I could hear signals but no pan or waterfall activity.  I thought it might be a Router connectivity issue so connected an Ethernet cable from the Flex-6700 directly to my PC, but got the same thing.  Then rebooted the Flex, but got the same thing.  Any ideas?

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Posted 3 years ago

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David Warnberg

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I have seen it once, rebooted PC and all was better..

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I have that at times but I use the antenna genius and I have found that sometimes it does not boot up even though the software shows it connected
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David Decoons wo2x, Elmer

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maybe something with the network is blocking some ports? Did anything on your network recently change?
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Jim Gilliam

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Try rebooting your router, also.
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Yes it happened to me last week as well. My issue was the Flex window remained minimized, even clicking on the taskbar icon didn't do anything.

My fix was as follows:  hoover your mouse over the taskbar icon of smartSDR then a small window preview will pop up (mine was completely black) then right click it and select maximise, voila smartSDR window re-appears..

This never happens with any other software I use, somehow smartSDR does not reset itself..

So far only seen this once. running 1.7 now

Note that even a Full uninstall and re-install didn't fix the issue for me, I really had to do this hoovering and maximise steps ...
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Official Response
I solved the problem by uninstalling SSDR (I'm still running v1.5.1), and reinstalled it.  Not sure why this was necessary, but it fixed the problem.  Works fine now.  Thanks for the input.
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Tim - W4TME, Customer Experience Manager

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I suspect something modified your PC firewall that was blocking the VITA-49 data stream and reinstalling it remodified the firewall settings.

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