Anybody have a tip for filling in the SmartLink logon screen on the Maestro?

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  • Updated 2 years ago
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I am trying to fill in the logon email and password fields.  Typing in the email address is easily accomplished by using the onscreen typewriter keypad.  The password field can only be entered into by "Hiding" the keyboard.  And that is the problem.  I cannot find how to unhide the keyboard.
Ideas, workarounds????
Ted
NX6C
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Ted, NX6C

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Posted 2 years ago

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Michael Walker, Employee

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Official Response
Drag the upper screen up above the keyboard.
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Ted, NX6C

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I will try that when I get home.
Thanks!
Ted
NX6C
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David Decoons wo2x, Elmer

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Official Response
This video shows how to do it by dragging the screen
https://youtu.be/l1UaRxjfPAU

Dave wo2x
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Eric - KE5DTO, Official Rep

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This is indeed more cumbersome than we would like.  Unfortunately, this is harder to deal with because we are using the secure website through our authentication partner.  This is definitely an area for improvement.  Thanks for working through it.
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Ted, NX6C

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Eric,
  I also found a way to work with the top half of the screen displaying the authentication partners logon dialog box.
  The logon box is tiny as first displayed.   The user is able to use two fingers on either side of the dialog box to stretch it wider to fill the top half of the screen.  
  Then a single finger can move it up or down, right or left as needed.  This avoids having to hide the keyboard which can never be undone!
  No programming changes are needed.
  If the software lads have spare time (hihi) they might find a way to undo the hide operation on the keyboard.
Ted
NX6C