6700 won't bootup

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  • Question
  • Updated 2 years ago
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6700 has latest software installed.  It has been working until today.  Now it won't power up.  The internal 30 fuse is good.  Any ideas what has happened?
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Marvin

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Posted 2 years ago

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Bill -VA3WTB

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Check and make sure the case fans are coming on. What have you tried so far?
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Marvin

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When power is applied to rear jack nothing happens.  Remote is turned on in the settings and normally just applying power causes it to boot.

The fan is not running.
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Marvin

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Does the fan normally come on when the unit boots or will the fans come on by just applying power to the rear jack?
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WX7Y

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you don't by chance have the (Remote ON) in the settings window for remote power switching enabled do you?
if you think you might short the inside connector on the RCA jack marked Remote power on the back of the radio and see if the radios starts to power up.

73's
Bret
WX7Y
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Marvin

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Yes the remote setting is on and a shorted RCA plug is in the remote jack.  It does not boot when power is applied.
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Jim Gilliam

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Have you tried a reboot? Hold the OK button down while depressing the "ON" botton at the same time?
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Marvin

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Yes.  That does nothing.  Still won't boot.
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Jim Gilliam

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Are you sure that you are getting 13.8 VDC to the input of the radio? I have had the rear power connector on my radio slip loose once when I thought it was properly connected.
(Edited)
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Marvin

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Yes.  I measured 13.6 volts.
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Danny K5CG

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When I apply power to me 6300 (maybe same for the other models) the power button flashes green once. Are you seeing that? Maybe if it is not is an indication of something.
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Marvin

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Neither the green light or the screen do anything.
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Kevin

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You're certain there is power at the PS and at the end of the power cord? I think with these radios if it's not external or the fuse then the next step is the help desk.

I never knew just applying power causes the rig to boot when remote is on. I always have to press that button. Are you using some sort external control to power up the rig for remote use? Can you isolate that for testing?

Good luck and 73,
Kev K4VD
(Edited)
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Marvin

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You have to have the remote jack jumped and the remote setting on.
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Paul - K6HR

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I had a similar problem once. The power supply showed 13.8v but did not deliver enough current to run the Flex. Have you tried a different power supply?
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Dan -- KC4GO

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Looks like you have had all the advice the community can give I suggest a Help Desk call first thing Monday.  Good Luck.
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Bill -VA3WTB

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Are there any signs of power at all? lights?
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Marvin

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No lights and no fan. Does not respond to OK hold plus power on button. See power at radio side of fuse.
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Bill W2PKY

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Any chance there is a smaller fuse somewhere for the low level electronics?
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Kevin

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Oops. Misread.
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Tim - W4TME, Customer Experience Manager

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Bill, there is a smaller fuse protecting the TRX board, but if it is blown and the main fuse is not, then we need to get the radio in for service to determine why it blew rather than risking possible damage. 
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Tim - W4TME, Customer Experience Manager

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Official Response
Marvin's radio is going to require service and he has already be issued an RMA to facilitate the repair.