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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
6500 Fan Nosie
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Cal N3CAL
Member ✭✭
My 4 month old 6500 has started to make excessive fan noise. It sounds like a possible bearing starting to go. It's best described as a clicking sound. The issue comes and goes but is excessive when there. This is during normal receive when radio temp is @ 28C as reported by DDUTIL. This is not the kind of issue I would expect to have with a new $4300 radio. Can the fans be replaced easily or does it require a trip back to Texas?
Cal/N3CAL
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Comments
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You should open a ticket with FlexRadio. You could probably do a replacement yourself but best to have them do it while under warranty. They will do a general check as well to possibly catch anything else. They have been good on turn around time unless they are at a major event like Dayton. It is frustrating to have a new product have a service need but unfortunately it does happen.
https://helpdesk.flexradio.com/hc/en-us/requests/new
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I have converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution. If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.
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