Have anyone seen this problem ?
1. Disconnect all power
2. Factory reset the radio
3. Removed/re-install SmartSDR 1.4.11
5. Radio now turns on
1. Don't see the option to update the software when the radio starts up
2. Don't see any activity on the pan-adapter (like there is no antenna)
Still trying to determine the root cause
Peter, I would suggest that you do another power-factory reset, uninstall 1.4.11. The re-install 1.3.8 and let the radio do the downgrade. Shut down the radio, remove power as before and then strat the radio. See if everything works as it did prior to the problem occurring.
If all is well, then try the 1.4.11 install again, including a power removal after the firmware upgrade completes (shut down SmartSDR, press power switch to shut down the radio, install 1.4.11 w/o uninstalling the previous version, when complete - power down the radio, do another power removal cycle. Then turn on the radio and start SmartSDR (ensure that you use the icon for the new version 1.4.11) and see what happens.
If that doesn't work, I would suggest filling out a Help Desk ticket to get direct, in-depth assistance form the Flex Team.
Thanks for the advice.
I power-factory reset, uninstall 1.4.11 and re-installed 18.104.22.168 and the radio turns on though it seem to take a bit longer that usual. There is no Audio, pan-adapter NOTHING! the radio is dead. I thought it may be ANT1 as some people have reported so I switch to ANT2 same results (dead). I can hear the relays clicking change bands etc. This is really unusual as was working fine.
This seem to be pointing to some hardware failure which would not make me very happy as this is just 5 months old.