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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
6300 fan
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paul
Member ✭✭
I have have one 6500 one 6600 one 5000 and 2 6300s . Just got notice the one 6300 in for fan repair is ready, Tim worked with me while the crew was a Xenia and determined it needed to be sent back,$99 plus shipping .This rig has been on Smart Link 24/7 for 2 years. Rig spent more time in shipping to Texas than in repair shop. I felt deprived so I ordered smart link for the other 6300 and had problem setting it up. Tim solved the problem online. It was Windows. Reset Windows per Tim and all is well. This is by far better service attention than I have gotten from JA companies in my 45 years of ham radio. tnx guys, paul, wa3qpx
2
Comments
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Paul, thanks for the kind praise. It really isn't just me, it's the entire customer service team of Katie, Dawn, John and Greta that makes all this happen. Thank you from everyone.1
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