1803 failed to update when I did the update. So I re-installed SmartSDR, DAX and SmartSDR Cat. This happen with 1703 and 1709 so I wasn't surprised.
Late last night, just as I was about to close down, Win10 wanted to update again and I made the wrong choice because as soon as I said "OK now", I realized I forgot to delete SmartSDR,etc. And this time the update was successful (those dreaded words from Window; "we have an update for you").
Too late, after the upgrade, I deleted and re-installed SmartSDR, etc but Win10 says DAX has a problem (I think ports are already reserved).
Will DAX work if I go to Window Device manager and delete all DAX (reserved) and re-install SmartSDR, etc?
Also DXLab Commander cannot find SDR-6600 on any network :-(, so I have no rig control.
Good news, the Maestro works, well maybe receive as I did tx.
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Posted 10 months ago
Tim - W4TME, Customer Experience Manager
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Absolutely not. It will make matters worse.
Also DXLab Commander cannot find SDR-6600 on any network :-(, so I have no rig control.
You could have a FlexVSP problem too, but it usually survives the updates without any issue.
If you can't get it working using this procedure, you will either need to try some of the recommendations on the Community related to using Revo or ioBit uninstallers or open a HelPDesk ticket and get in the queue.
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Tim - W4TME, Customer Experience Manager
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Sorry,
I've bee up since 2:00am and I am about brain dead ;-)
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Sorry to say I already made the problem worse. Guess I need a new computer?
Tim - W4TME, Customer Experience Manager
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Tim - W4TME, Customer Experience Manager
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I have a help ticket in for this dax problem. I also set my wifi to metered. :-)
This is pretty much what I said in my last email n the help ticket.
I uninstalled ssdr again, using IObit, a couple of times this evening.
I tried the "How to Manually Re-Install DAX Drivers" for the 10 or 12th time, the last time, I didn't check to see if dax was working after the reboot.
I reset the default playback/recording devices to their proper devices, un-installed/re-installed DAX before I started SSDR again, re-booted, reset defaults sound devices again.
DAX appears to be working correctly at the moment. I'll check again in the morning before I head to work. Fingers crossed.
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I followed Tim's steps to uninstall 2.1.33 and forced update to Windows 1803. First time SSDR ran it showed a long list of DAX errors in a pop-up window. Tried uninstalling then installing all DAX drivers with no improvement. Then ran Revo to uninstall 2.1.33 and it's registry entries. That worked for me.
I wonder if running a good program removal tool like Revo before upgrading to 1803 would produce better Dax installs? Next time I'll try cleaning out SSDR registry entries before upgrading Windows 10.
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My reply to a problem on https://groups.io/g/FT8-Digital-Mode/message/120
"I had a similar problem with a different configuration (Flex-6300, DAX audio, Dell PC). I was finally successful in what appeared to be a permissions problem. After a number of reinstalls and retries, I could see there was audio streaming on the DAX input channel on the PC, but could not connect that DAX channel to WSJT-X. I received the same error you did. I decided to see if I could connect that DAX channel to another program successfully. I chose Microsoft Voice Recorder which records audio from the default recording device and plays it back to the default playback device.
In Control Panel >> Sound I discovered my default audio recording and playback devices had been set to DAX channels which was not correct. I set the default playback device back to my PC speakers and the default recording device to the DAX audio channel. I then brought up the Windows 10 Voice Recorder to see if I could record the radio audio and then play it back over my speakers. When I opened Voice Recorder, it said it didn’t have permission to access my default recording device. I had to go to Windows Settings >> Privacy >> Microphone and turn on access permission generally and then specifically to the Voice Recorder program. Once this was done, I returned to the Voice Recorder, recorded some audio and played it back. The audio was from my radio, so I knew the path from my radio to a program running on my PC was working.
I shutdown / powered up my PC, and tried again to connect WSJT-X to the radio audio channel. This time, the connection was successful and WSJT-X seems to play successfully again.
Side note 1: In the process of updating Windows 10 through its multiple reboot cycles, Windows failed to access a USB drive I had plugged in. The only way I could get Windows to recognize the USB drive was to unplug the USB device, power down (shutdown) the PC, power up the PC, and insert the USB drive. From then on the USB drive is recognized.
Side note 2: In the entire process of resolving these problems, I uninstalled / reinstalled WSJT-X and my SmartSDR (radio control) software a number of times. Each time I did, I used power down (shutdown) / power up instead of reboot. Historically, Windows PCs have “remembered” too much (especially peripheral and network connections) during reboot that it needed to forget.Shutdown / power up resolves this problem. Use the software shutdown option to power off, do not simply turn off the PC."
Tim - W4TME, Customer Experience Manager
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Shutdown / power up resolves this problem. Use the software shutdown option to power off, do not simply turn off the PC."
Not anymore. If you notice that on a power-up, the PC boots fast, but on a reboot, it takes more time because the OS is dynamically rebuilding the kernel whereas on a power up since the radio is never really powered off, it is an abbreviated form of hibernation and uses a hibernation file which has things cached for a fast boot. This changed with Win8
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Do the update first, then load SSDR.
I did this and have had no problems.
Roy - W5TKZ
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I do have one question, in Device Manager --> Audio inputs and outputs --> DAX Audio RX1() -->Properties --> Events
Device not migrated -- more info in the information window.
What does this mean? All the DAX entries say the same thing.
Art N4PT
Tim - W4TME, Customer Experience Manager
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You can either revert back to the previous version prior to the update, try one of the techniques that others have discussed using third-party uninstallers that try to wipe remove damaged drivers and programs, or Open a HelpDesk ticket and get in the queue for service.
The previous procedure doing an uninstall and then a reinstall of the DAX drivers has not been shown to be very successful for this update. https://helpdesk.flexradio.com/hc/en-us/articles/204017069-How-to-Manually-Re-Install-DAX-Drivers
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Jean-Luc - F5JRC
Tim - W4TME, Customer Experience Manager
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Jean-Luc
Tim - W4TME, Customer Experience Manager
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However, the HelpDesk is always available for those who do not feel comfortable trying to unravel the mess that the Microsoft Win10 1803 update has caused.
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I never got it to work...kept hanging up on re-boot... I restored my backup, then I used the Windows Show Hide utility to block the 1803 Feature update.
https://support.microsoft.com/en-us/help/3073930/how-to-temporarily-prevent-a-driver-update-from-rei...
Tim
WA5YOM
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I went back restore previous version (1709). My PC lost mouse and keyboard drivers. But using Real VNC I uninstalled DAX drivers as per Tim's instructions, uninstalled Flex SmartSDR and FlexVSP . I then upgraded to 1803 and my mouse and keyboard drivers are working (I was unable to fix the broken drivers, but I tried). In fact all my USB devices are recognized in Device manager (haven't test them yet).
Downloaded the latest version of SmartSDR which re-installed DAX Control Panel and SmartSDR CAT.
When I open SmartSDR I see two of my 6600 (they have the same specs), which one do I pick, the top or bottom ? Maybe choosing the old one (maybe the top) won't do any harm.
Should I select the top or the bottom version of my 6600 in SmartSDR?
PS I really needed to go forward to 1803 because not only did I loose all USB drivers, the Maestro would not allow me to change frequency with the dial, touch screen or entry mode. Just powered up the Maestro, failed the first time with 1803 on the Shack PC, booted up the second time but still I cannot adjust the frequency.
Virtual Club meeting tonight.
Tim - W4TME, Customer Experience Manager
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If you access the setup menu (Settings->Radio Setup->Radio) after connecting to a radio, you can add information like your call and nickname for the radio. That information shows up in the chooser as well, so that is the way most people use to differentiate multiple radios on their network.
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OK, I got things working again! Yahoo! Doing the uninstall as per Tim's directions then reloading SmartSDR (DAX and SmartSDR CAT). Opening SmartSDR (after another Reboot) show only one radio (that is 1 for 1). May last problem was selecting Bias and +20dB for the FHM-2 hand mic again even though my mic profile should have done that. And DAX works, I just connected to SP9FUY on 20m FT8. I fixed the tuning problem by un-locking the slice on the slice flag. Now I will try the Maestro again in the house (SmartSDR) and from the car Wi-Fi (Smart Link).
Virtual Club meeting, I see you at the end of the tunnel, I'm gonna get there!
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Maestro is experiencing connection errors and has to shut -down on SmartSDR. I will try Smart Link
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Maestro works on SmartSDR. I will try Smart Link again.
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