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new COM ports not in device manager

Greg
Greg Member ✭✭
edited June 2020 in FLEX-6000 Signature Series
When installing SmartCat 1.2.3 with the new upgrade the SmartCat window shows COM7 in the primary cat window but there are NO Flex comports showing in device manager now.

Comments

  • Ken - NM9P
    Ken - NM9P Member ✭✭✭
    edited June 2020

    Sometimes I have to reboot before all the COM ports show up in Device Manager on my Win 8.1 machine.
  • Greg
    Greg Member ✭✭
    edited February 2014
    I uninstalled smartcat and reinstalled....OK now on Win7 but still cannot install on the Win 8 machine.

  • Ken - NM9P
    Ken - NM9P Member ✭✭✭
    edited June 2020

    Greg,
    Try this order...It may have some redundancy, but it was always worked for me.

    Uninstall all CAT ports,

    Uninstall CAT

    Reboot Computer

    Reinstall CAT

    Reinstall ports

    Reboot again.

    Then look at Control panel/device manager...

    See if that works...

    Ken - NM9P

  • Greg
    Greg Member ✭✭
    edited February 2014
    After about 80 tries to install smartCat on the Win 8 system it finally took.  I did the same thing every time...nothing different.

    Venture in frustration with that for sure.


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